We’ve been hearing from Ling Ling regularly from Dakar since she has arrived to do her research, which is itself dedication; making it to the Cyber Cafe after a long day is never an easy task.

She is looking closely at the possibility of a telecenter as an income generating project and has come up with some innovative ideas to make it competitive: customer loyalty programs (which are rare in Senegal), having air conditioning and integrating a pedalogical purpose (e.g. have students learn about business by participating in the telecenter management). While she has made no definitive conclusions yet, her work is exciting to follow.

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